Baltimore Summit Generates Much Positive Feedback


We recently concluded our Second Annual CHART Exchange meeting. The event took place on October 3-5, 2016 at the Marriott Baltimore Waterfront Hotel. A diverse group comprised of representatives from Lloyd’s Syndicates, domestic insurance agencies, and Vendor Partners participated in this unique session.

The Baltimore meeting allowed CHART to showcase its Market Finder Facility. This proprietary feature of our organization gives agencies the opportunity to present new program/product ideas to decision makers from the London market. Our three London Broker Partners are an instrumental part of this effort.

Their tasks include assisting in the presentation development, setting appointments, and playing “matchmaker” to align the proposals with those Syndicates possessing the most compatible risk appetites. Over the course of the three day event, the Brokers participated in over 400 pre-set meetings.

The CHART event provides an environment conducive to the free exchange of ideas amongst representatives from both sides of “the pond”. Within this relaxed forum, the Syndicates can articulate their risk appetites, underwriting philosophies, and new product launches. Agencies discuss the opportunities and challenges within the U.S. insurance marketplace. Our Vendor Partners can demonstrate their expertise within such unique areas of specialization as Actuarial, Legal Services, Claims Administration, Mergers & Acquisitions, Systems, and Marketing.

A portion of our meeting’s agenda was dedicated to workshops and panel discussions. These sessions were divided into three distinct categories: a London Track, Agency Services Track, and an Agency Model Track. The “London” breakout meetings included panels comprised of the participating Syndicates.

The Agency Services category contained workshops moderated by industry experts which focused on topics relevant to our unique marketplace. Several large networks – including the Strategic Insurance Agency Alliance (SIAA), Beyond Insurance Global Network (BIGN) and The Hilb Group – discussed their operations in the Agency Model Track.

While the CHART event is primarily focused on surfacing/identifying new business opportunities, we did set aside time for a little fun. Our networking receptions gave everyone the chance to unwind and mingle. The organization also sponsored a “Success Stories” competition; participants came before the group to share their triumphs (and learning experiences). Prizes were awarded to all.

We received a great deal of positive feedback at the conclusion of the meeting.

Ken Redfern, President of Daniels-Head Insurance Agency, Inc. and first time conference attendee, offers his experience at the 2016 event:
“I truly felt this was one of the best large business meetings I have ever attended. We came away with a number of opportunities that are in front of us that we will follow through on. This was a perfect venue to hear and meet Lloyd’s Brokers and Syndicates that currently operate in the London Market. We have a keen interest in becoming a Coverholder. Simon Hall (from C.J. Coleman, one of CHART’s London Brokers) did an outstanding job of organizing and scheduling our meetings and gave us an excellent understanding the process. The outside vendors were an integral part of the program. We are anxious to meet with a number of those that made presentations on Wednesday and see how we can integrate some of these into our operation.” 

Ken became involved with CHART after he realized how difficult it was to connect with the London Market. His experience ties in to a larger question that many U.S. agencies find themselves asking, which is, “How do I work with Lloyd’s?” CHART works to answer this question by establishing an intimacy between U.S. agents and Lloyd’s Syndicates. The end goal for everyone at CHART is new business, but CHART’s focus is also on helping insurance professionals build relationships with the London market for the future. CHART’s goals and existence is unprecedented and we look forward to sharing the success of Ken and his agency, along with many other CHART members.

Interested in learning more about the CHART Exchange? Feel free to write to us at info@chart-exchange. com with any questions you may have. We look forward to hearing from you.

- Glenn W. Clark, CPCU

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