A.M. Best TV interviewed attendees of the CHART 2016 Constitutional Convention in Baltimore

CHART’s Clark: Today’s Big Idea Is Tomorrow’s Bigger Agency
Glenn Clark, president, Rockwood Programs, and founder, CHART-Exchange, said meaningful insurance agency growth comes from new risk products and programs, not simply from agencies buying one another. Clark spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

U.S. Distributors, London Underwriters Negotiate New Programs, Risks
Brokers and underwriters at the CHART-Exchange conference in Baltimore court one another with the goal of placing coverages–including some that traditionally have remained within North American markets–with the London Market.

Alliance Program’s Fahy: Agents Need to Offset Auto Business
Bill Fahy, president, Alliance Program Services, said smaller independent insurance agents should expand their product offerings in order to offset tightening commissions for auto business. Fahy spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

Beyond’s Addis: Emphasize Consultative and Diagnostic, Not Price
Scott Addis, CEO, Beyond Insurance, said agents and brokers must move beyond bidding for business and focus on consulting with insureds and diagnosing their risk needs. Addis spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

Brit’s Bowers: Sometimes the Best Collaboration Is Internal
Andrew Bowers, divisional director, Brit Global Specialty, said the organization has seen growth by cross-selling and packaging together individual offerings for its existing base. Bowers spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

Brit’s Mudd: Lloyd’s Aims to Streamline Coverholder Audits
Jonathan Mudd, divisional director, Brit Global Specialty, said Lloyd’s is attempting to consolidate audits to lessen the burden on coverholders working with multiple syndicates. Mudd spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

Dale Underwriting CEO: There’s Room at Lloyd’s for Young Syndicates
Duncan Dale, CEO, Dale Underwriting Partners, said his syndicate, which started three years ago, has broadened its operations and is actively penetrating the broker market. Dale spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

Hilb CEO: London Market Opening Up to Smaller Placements
Robert Hilb, CEO, Hilb Group, said the London market formerly was dominated by large brokers and companies but is growing more hospitable to smaller specialized placements. Hilb spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

NewCastle’s Foster: Weak Organic Growth Drives Broker M&A
Calvin Foster, managing director, NewCastle Risk Management Consulting, said larger brokerages must continue to pursue acquisitions or experience a growth slowdown, which would risk disappointing shareholders. Foster spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

Siegel’s Shaw: Foster Care, Social Services Need Specialized Markets
Sheila Shaw, senior vice president, Irwin Siegel Agency, said medical clinics, behavioral health and a host of other services are hard to place in standard markets, which means looking further afield for coverage. Shaw spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.

Strong Tower’s Burkett: Insurance Can Help Protect Religious Beliefs
Earl Burkett, president, Strong Tower Insurance, hopes to create insurance coverage for those who must defend themselves in court because their religious beliefs contradict laws or regulations. Burkett spoke with A.M. BestTV at the annual CHART-Exchange conference, held in Baltimore.


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